When you use our website and other services, we may collect information from you about the visit that does not identify the you, the user personally. When you use the website, we track information such as the domain from which you are visiting and your browser type. We also collect specific information regarding your session on our website. This includes items such as the date and time of the visit and the pages viewed.
Sometimes we will ask you to voluntarily provide personally identifiable information. This information generally includes, but is not limited to: name, e-mail address, postal address, and telephone number. We request this information when the user requests one of the following:
• To attend an appointment;
• To sign up for our newsletter
• To correspond with us
• Or any other such activity that we deem necessary
Petfocus Vetcare does not collect any personally identifiable financial or health-related information. And we do not intentionally collect information from children under the age of 13.
The non-personally identifiable information that we collect allows us to review how our website and services are being used and to improve content and services that we provide.
The personally identifiable information that we collect from you will assist us to improve the content of the website and the services we provide to you.
Petfocus Vetcare owns the collected information and will not sell, trade, or rent the information to others. We may use the information to continue contact with you, the user. This may include contact such as follow-up calls, e-mail correspondence, or mail correspondence to follow-up on the contact or to provide marketing information about promotions, new services, or important website changes.
Petfocus Vetcare will not share this information with its business partners either for a specific or general purpose.
Please note that no systems involving the transmission of information via the internet, or the electronic storage of data, are completely secure. However, Petfocus Vetcare take the protection and storage of your personal information very seriously and we will take all reasonable steps to protect your personal information.
Petfocus Vetcare uses industry standard methods and mechanisms such as firewalls, intrusion monitoring, and passwords to protect electronic information. Multiple physical security methods such as locking devices and 24 hour premise monitoring is also employed. Finally, access to personally identifiable information is limited to a small number of personnel and on a need-to-know basis.
You acknowledge and agree that if you publish or submit personal information in publicly accessible sections of the website or other social media sites (such as testimonials, comments on Facebook or other similar places), then you are solely responsible for the release of that information and we are not liable or responsible in relation to the release of that personal identifiable information.
365 Wagga Rd
Lavington NSW 2641
Phone: 02 6040 9099